Supreme Products International, LLC (“SPI,” “sproductsintl,”, “Gusto Equipment,” “Chef’s Supreme,” “Francessa,” “Mr. Tonic,” “Cater Strong,” “Concession Land,” “Performance Patio,” “DisposaBull,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit or use our websites located at www.sproductsintl.com www.gustoequipment.com www.chefssupreme.com www.francessa.com www.mistertonic.com www.caterstrong.com www.concessionland.com www.performancepatio.com www.disposabull.com (the “Websites”), interact with us online or offline, or purchase our products and services.
This Privacy Policy is intended to comply with the Texas Data Privacy & Security Act (TDPSA), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable U.S. state privacy laws.
1. Categories of Personal Information We Collect
We may collect the following categories of personal information:
- Identifiers: name, email address, phone number, billing and shipping address, account credentials.
- Commercial Information: purchase history, transaction details, product preferences.
- Financial Information: payment method details, credit application information where applicable.
- Internet or Electronic Activity: IP address, browser type, device information, pages visited, referring URLs.
- Geolocation Data: approximate location derived from IP address.
- Sensitive Personal Data: government-issued identifiers, account login credentials, precise geolocation data (if collected), and other data defined as sensitive under applicable law.
2. Sources of Information
We collect personal information directly from you, automatically through cookies and similar technologies, from service providers, and from business partners where permitted by law.
3. How We Use Personal Information
- Process and fulfill orders.
- Provide customer service and account support.
- Prevent fraud and enhance security.
- Conduct analytics and improve Website functionality.
- Send marketing communications (where permitted by law).
- Comply with legal and regulatory obligations.
4. Targeted Advertising and Tracking Technologies
We use cookies, pixels, server logs, and similar tracking technologies to recognize users, maintain sessions, analyze traffic, personalize content, and deliver advertising. We may engage in targeted advertising as defined under applicable law.
Texas and California residents have the right to opt out of targeted advertising or the sale or sharing of personal data. You may exercise this right by adjusting cookie preferences, enabling Global Privacy Control (GPC) signals, or contacting us using the information below.
5. Global Privacy Control (GPC)
Where required by law, we recognize browser-based opt-out signals such as Global Privacy Control (GPC) as a request to opt out of the sale or sharing of personal information.
6. Disclosure of Personal Information
We may disclose personal information to service providers and contractors who assist us in operating our business, including payment processors, shipping providers, IT service providers, analytics providers, and fraud prevention partners. We do not sell personal information for monetary consideration.
7. Data Retention
We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including satisfying legal, tax, accounting, and regulatory requirements, resolving disputes, and enforcing agreements.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including encryption, access controls, and secure hosting environments. In the event of a data security incident, we will provide notice as required by applicable law.
9. Your Privacy Rights
Depending on your state of residence, you may have the right to: access personal information; correct inaccuracies; delete personal information; obtain a portable copy; opt out of targeted advertising; and opt out of the sale or sharing of personal information.
To exercise your rights, contact us at [email protected] or call (855) 427-6273. We may verify your identity before processing your request.
10. Right to Appeal (Texas Residents)
If we decline to take action on your privacy request, you may appeal our decision by contacting us at [email protected] with the subject line ‘Privacy Appeal Request.’ We will respond within the timeframe required by law.
11. California Privacy Rights
California residents may request disclosure of categories and specific pieces of personal information collected, categories of sources, business purposes, and categories of third parties with whom information is shared. California residents also have the right to request deletion, correction, and to opt out of sale or sharing of personal information.
We do not discriminate against individuals for exercising their privacy rights.
12. Fraud Prevention and Security Monitoring
We may use personal information to detect, investigate, and prevent fraudulent transactions, unauthorized access, identity theft, and other illegal activities. Information may be shared with payment processors, fraud detection vendors, or law enforcement where appropriate.
13. Children’s Privacy
Our Website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.
14. Data Processing Addendum (Vendor Compliance)
SPI requires vendors that process personal information on our behalf to enter into written agreements requiring them to: process data only on our instructions; maintain appropriate security safeguards; assist with consumer rights requests; notify us of data breaches without unreasonable delay; and return or delete personal information upon termination of services.
15. Contact Information
If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us:
- Email: [email protected]
- Phone: (855) 427-6273
- Mailing Address: Supreme Products International PO BOX 18224 San Antonio, Texas 78218